All items are dispatched within 48 hours from our HQ in Spain.
Please note; if orders are placed on a launch day, dispatch time may be slightly longer due to the high volume of orders.
European shipping takes 3-4 working days
US shipping takes 4-8 working days
AUS shipping takes 4-8 working days
DXB shipping takes 4-8 working days
We can ship to virtually any address in the world. Please don't hesitate to contact us if you have any questions.
Please note, regrettably due to the limited small runs of each collection and the fast turnaround, we are temporarily unable to accept returns internationally at this time, due to the time constraints and adverse effects of COVID19 on the postal service. We are only able to accept returns from national customers.
We are able to offer size exchange, subject to stock availability.
If a product is faulty, please return within 7 days of delivery for an exchange. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Please also note that any products bought as part of an offer/sale/clearance are non-refundable.
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request (5 to 10 business days).
It is strongly advised you send your item back to us via a tracked service. If the package does not arrive back with us and you cannot trace its whereabouts, we will not be able to refund you.